Privacy Policy

At Hair Clinic Dubai, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website, submitting forms, booking consultations, or communicating with our team.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Information

Full name
Phone number
Email address
WhatsApp contact details
Location or country of residence

Medical & Consultation Information

Hair loss concerns
Treatment preferences
Photos submitted for consultation purposes
Relevant medical information voluntarily shared by you

Technical Information

IP address
Browser type
Device information
Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

Respond to inquiries and consultation requests
Schedule appointments and follow-ups
Provide treatment recommendations and pricing information
Improve our services and website experience
Send important updates regarding consultations or treatments
Communicate through phone calls, email, SMS, or WhatsApp
Run marketing and advertising campaigns, including Meta/Facebook lead forms

We only collect information necessary to provide our services effectively.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

Your information may only be shared with:

Authorized medical staff and consultants
Service providers assisting with website hosting, CRM systems, or communication tools
Legal authorities if required by applicable laws or regulations

All third parties handling your information are expected to maintain confidentiality and data protection standards.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While we strive to protect your information, no online transmission or storage system can be guaranteed as 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve website functionality, analyze traffic, and enhance user experience.

Cookies may collect:

Browsing behavior
Pages visited
Time spent on the website
Advertising interactions

You may disable cookies through your browser settings if preferred.

6. Marketing Communications

By submitting your information through our website or lead forms, you consent to receive communications related to:

Consultation scheduling
Treatment information
Promotional offers
Follow-up assistance

You may opt out of marketing communications at any time by contacting us directly.

7. Third-Party Services

Our website and advertisements may use third-party services including:

Meta/Facebook Ads
Google Analytics
WhatsApp communication tools

These platforms may collect data according to their own privacy policies.

8. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for communications

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our services are intended for individuals aged 18 years and older. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Updated versions will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Hair Clinic Dubai
Website: https://hairclinicdubai.com
Email: info@hairclinicdubai.com
Phone: +97143485600

Effective Date: May 8, 2026